Bank Islam, instituted in 1983, is Malaysia’s first
Shariah-based institution. Started off providing traditional financing, savings
and investment types of products for individual customers, the range of Bank
Islam’s Shariah-based financial products, services and business solutions has
developed to the fast-changing financial needs of customers from all categories
including those related to micro financing, wealth management, capital market,
treasury and structured products.
TPS that can be found at Bank Islam are Automated Teller Machines
(ATM), Cash Deposit Machines (CDM) and Cheques Deposit Machines. ATM allows
customers to withdraw cash, CDM allow customers to bank in cash and Cheques
Deposit Machines accept cheques deposits at any time. These machines offer
banking services to customers 24 hours. The maintenance and monitoring of these
machines are handled by the bank's personnel. All transactions performed are
transmitted directly into the bank's database and will appear in a series of
reports and journal roll for verification and balancing by officer in charge.
The primary banking operations involve deposits and credits. Deposits
operations that are manage by operations department, is the business of taking
deposits and withdrawals. Credit operation that are manage by credit
departments, is the business of lending moneys to consumers or companies.
However, today the business scope of a bank has expanded into a more wide
landscape. Remittances, insurance, foreign currency exchange and investment consultations
are among the modern day services provided by banks. The picture below is a
flow chart of how a transaction of withdrawals of money occurs at ATM machine.
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